Organisation & Management
01
01
- With over 30 years of combined experience, we have mastered our way to highly efficient processes
- Amongst the 1st few licensed wholesaler from India to achieve ISO 9001 2015 certification which includes the stringent Risk Management Criteria
- Dedicated personnel at every stage of the distribution process
Personnel Training
02
02
- Well trained and experienced professionals capable of meeting GDP requirements
- Initial and continued training sessions at regular intervals
- Procedure related to personal hygiene are established and observed at all times
Quality Management
03
03
- Ensures principles of GDP are applied throughout the supply chain thus improving customer confidence
- Over 43 SOPs established and followed at various checkpoints of the distribution process
- Maintains product integrity and patient safety
- Reduces the risk of falsified medicines entering the supply chain
Premise/Warehouse
04
04
- A well-mapped storage area designed and adapted for safe, optimal and good storage conditions
- Frequently held sanitation programs to keep the facility top-notch
- Environment controlled warehouse for ideal storage conditions
Container & Labelling
05
05
- Use of validated boxes for controlled transit of drugs
- Standard labelling procedures for transparency and traceability of containers
Complaints & Recalls
06
06
- All complaints are recorded and investigated to improvise our process for delivering
- positive experience to our customers.
- Prompt follow-up post investigation and evaluation of reported complaint
Returned and Rejected Products
07
07
- Returned and rejected products are physically separated to avoid any contamination
- Discarded products are disposed as per local/national/international guidelines.
Self Inspection
08
08
- These are invoked regularly to monitor the GDP process
- Inspection reports are recorded for taking corrective measures
Certification
09
09
- WHO GSDP one of the small group of licensed wholesalers from India
- “Dun and Bradstreet” provides ease for conducting business.