THE GNH WAY

With our comprehensive set of certified guidelines you can be rest assured, you will get the best of service every time.
THE GNH WAY

Organisation & Management

01

Organisation & Management

01

  • With over 30 years of combined experience, we have mastered our way to highly efficient processes
  • Amongst the 1st few licensed wholesaler from India to achieve ISO 9001 2015 certification which includes the stringent Risk Management Criteria
  • Dedicated personnel at every stage of the distribution process

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Personnel Training

02

Personnel Training

02

  • Well trained and experienced professionals capable of meeting GDP requirements
  • Initial and continued training sessions at regular intervals
  • Procedure related to personal hygiene are established and observed at all times

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Quality Management

03

Quality Management

03

  • Ensures principles of GDP are applied throughout the supply chain thus improving customer confidence
  • Over 43 SOPs established and followed at various checkpoints of the distribution process
  • Maintains product integrity and patient safety
  • Reduces the risk of falsified medicines entering the supply chain

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Premise/Warehouse

04

Premise/Warehouse

04

  • A well-mapped storage area designed and adapted for safe, optimal and good storage conditions
  • Frequently held sanitation programs to keep the facility top-notch
  • Environment controlled warehouse for ideal storage conditions

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Container & Labelling

05

Container & Labelling

05

  • Use of validated boxes for controlled transit of drugs
  • Standard labelling procedures for transparency and traceability of containers

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Complaints & Recalls

06

Complaints & Recalls

06

  • All complaints are recorded and investigated to improvise our process for delivering
  • positive experience to our customers.
  • Prompt follow-up post investigation and evaluation of reported complaint

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Returned and Rejected Products

07

Returned and Rejected Products

07

  • Returned and rejected products are physically separated to avoid any contamination
  • Discarded products are disposed as per local/national/international guidelines.

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Self Inspection

08

Self Inspection

08

  • These are invoked regularly to monitor the GDP process
  • Inspection reports are recorded for taking corrective measures

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